The Bracknell Forest Council Information Hub database includes information and links to third party internet websites which are controlled and maintained by other organisations outside the Council. Bracknell Forest Council is not responsible for the accuracy of the information on the databases, links are included solely for information and guidance. The links do not constitute any endorsement by Bracknell Forest Council of the providers or the information on the sites referred to.

We would strongly advise that before you use any of the services listed on this website, you check the following:

Are they accredited or registered with any professional body? (such as the CQC - Care Quality Commission)

Do they have any published service standards?

Is there an easily accessible complaints procedure?

If you have to pay for something, what does the cost cover? What checks are done on staff and volunteers? (References taken up, Criminal Record Bureau Checks and Protection of Vulnerable Adults Scheme)

Can you speak with someone who has already used the service?

Are the premises accessible?

Is there a contact address and telephone number?

If payment is requested via the internet, is it a secure site?

If the service requires the signing of a contract, the contract should include what you and the service expect of each other. Before you sign the contract ensure you understand everything - if in doubt contact the Citizen's Advice Bureau or seek independent legal advice. In addition, if reference is made to standard terms of business, ensure you have a copy of the standard terms and that you understand everything in the terms. If in doubt, you should contact the Citizen's Advice Bureau or seek independent legal advice.